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Own the map pack in the areas you serve. Your Google Business Profile, still widely known as Google My Business, is often the first thing a local customer sees and the fastest route to a call or a visit. SPACETEK sets yours up properly, keeps it active and turns local searches into enquiries.
What we do with your Google Business Profile
- Claim and verify — we handle claiming, verification and recovery of profiles you have lost access to, including duplicate and suspended listings.
- Complete optimization — categories, services, service areas, attributes, opening hours, products and a description written for how people actually search.
- Photos and media — a proper visual set: exterior, interior, team, work in progress and finished results, refreshed on a schedule.
- Google Posts — regular offers, updates and events, which keep the profile active and give searchers a reason to act now.
- Questions and answers — seeding and answering the questions customers really ask, so objections are handled before the call.
- Review strategy — a simple, ethical process for requesting reviews, plus response templates for both praise and complaints.
- Local landing pages and citations — consistent name, address and phone data across directories, supported by pages that match each service area.
- Tracking — calls, direction requests, website clicks and messages, reported monthly so you can see what the profile is producing.
Why local visibility is worth the effort
Local searches carry unusually strong intent. Someone searching for a service near them is rarely browsing; they are choosing. Ranking in the map pack puts you in front of that decision with your rating, hours, photos and a call button already visible, which is why a well-run profile often outperforms the website for phone enquiries.
It also compounds with the rest of your marketing. Reviews earned through the profile support paid campaigns, and the local pages we build to support it strengthen your wider SEO.
Frequently asked questions
How long until we rank in the map pack?
Profiles that are already verified and reasonably complete often improve within four to eight weeks. New profiles, competitive cities and businesses without reviews take longer, because proximity, prominence and review volume all feed the ranking.
Can you fix a suspended or duplicate listing?
Usually, yes. We audit what triggered the suspension, correct the underlying issue and handle the reinstatement process with Google.
Do we need a physical address?
Not always. Service-area businesses can rank without displaying an address, provided the profile is configured correctly for the areas you actually serve.
Can you get bad reviews removed?
Only reviews that breach Google’s policies can be reported for removal, and no one can guarantee the outcome. What we can do is respond well and build a steady flow of genuine positive reviews so one bad experience does not define you.
Get a free profile audit
Send us your business name and location and we will review your current profile against the competitors ranking above you. Book a free consultation on our contact page or email hello@spacetek.io.